Over the past few months there has been an increased fight for market share amongst the top browsers. As well as the traditional rivalry between Internet Explorer and Firefox, we’ve seen a new entrant to the market over the last year – Google Chrome. Microsoft has this week started offering a choice to [...]
Tesco have now responded to our data protection request. They’ve sent through a 13 page letter which includes printouts and screen shots from their various systems. Unfortunately, they haven’t provided me with an electronic copy of anything, so I’d have to retype everything in order to use the data for anything useful. [...]
While we’re still waiting for a full response from Tesco, I wanted to tell you about a Data Protection Request that went right.
At the same time as making the original Tesco request, I also sent out a few other requests to some smaller businesses. Included amongst this group was a business that used to sell [...]
This weekend I received a letter from Tesco, apologising for the loss of my original letter. In it they say that “despite extensive investigations, we are unable to find any trace of your letter”. This doesn’t do much to ease my concerns – there is still a letter with a copy of my driving license [...]
We like data at CF Labs – indeed we’d be nothing without lots of lovely data to build our apps around. So it’s logical that we’re committed to opening up and sharing data that we feel is in the public interest but is withheld unnecessarily or unfairly – think raw, infinitely useful data idling on [...]
Tesco didn’t call be back, so I called them. As expected, I was passed from department to department (and even ended up speaking to the Caretaker for their Dundee office at one point), however, I finally got a straight answer from them. It appears that my letter was received and was sent to another office, [...]
It appears that our request has hit a wall before it’s even started.
I contacted Tesco today to ask why they hadn’t been in touch to confirm my identity. They had no record of the letter arriving. After showing them the Royal Mail proof of delivery and a bit of toing and froing, it appears that [...]
As we are all well aware, everytime you purchase something from a supermarket (or any other place for that matter), information about the purchase is recorded. Sometimes, this data contains information that means it can be traced back to you. This especially happens if you use a loyalty card such as Nectar or Tesco Clubcard. [...]
At midnight yesterday the Digital Switchover began in Wales with the switch off of BBC 2 in the Swansea area. Over the next few months, the rest of Wales will be converted, finishing in March 2010.
Prior to the start of the switchover in Wales, our parent organisation Consumer Focus Wales conducted a mystery shopper survey [...]
What have we been up to?
By Dafydd Vaughan Monday October 19, 2009
We’ve been really quiet on the public front lately, but there has been a lot going on internally. This is an update on everything that we’ve been up to and what we’ve got planned for the next few months.
Our work on the Stay Private project has continued amongst our other duties. We now [...]